Effectively function as a business partner as part of a Chewy Service Delivery Network. Develop and evangelize best practices in training, and lead/influence a team in executing them. Knowing that the results are the key success metric.
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Have mastery of complex adult learning theories, and how to apply them to common business problems. Evolve the Chewy Learning and Development blended learning strategy to the next level while partnering and collaborating with all the appropriate teams. Be able to write strong, measurable learning objectives and tie them to the business goals for the programs who request the team's services. What You'll Do: Lead and execute instructional designer efforts as an individual contributor or project led to design, develop, and build blended learning content for Chewy business needs. As a final consideration the ideal candidate will be able to articulate their vision of how training can help deliver learning objects that will help our customer care professionals in key measures of customer satisfaction. Instructional Designer/Learning Architect in Chewy the right candidate will have the ability to communicate up and out to teams who are not learning centric, doing so crisply and clearly through email, white papers, and other mechanisms. The right candidate will have the ability to influence and drive results in a highly collaborative environment while performance consulting with key business leaders on their long-term business wants.
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The successful candidate will have experience in conducting training related analytics/Design and development/Implementation with overall program evaluation to incorporate the full ADDIE lifecycle for programs. The goal of all programs you will work on will be to deliver the highest possible customer satisfaction results and best operational KPI's. The training programs you manage/design/build/implement in this role will directly impact the success of Chewy and our internal clients and external customers. This candidate will focus on delivering curricula through the above-mentioned blend to Chewy customers. The current strategy blends the best elements of e-learning, instructor lead training, small group activities, peer learning and mentoring to train call center staff. In this role you will need to maintain the overall Chewy Learning and Development blended learning strategy and evolve it to the next level through leading your projects and performance consulting with business partners to solve operational challenges through learning interventions.
Collaborating closely with the other Chewy team members in the network, driving results and innovation, and successfully executing both tactical and strategic initiatives will be a key to your success in delivering a globally consistent training experience. The ideal candidate will be able to apply advanced adult learning theories into a practical application-based training strategy across multiple programs and curriculum. This role may or may not lead teams directly but will be the final word in the curriculum design for their programs. Instructional Designer with a passion for leading instructional design efforts and driving curricula/curriculum strategy from ideation to end execution with more than 10 years' experience? Do you have senior learning strategist skills and ability to ideate and develop advanced blended learning programs from scratch while collaborating with your peers and key business stakeholders to produce business results? If you do, then the Chewy Learning and Development team training team is looking for you! The Chewy Learning and Development team is seeking an experienced Sr. 7 Full-time 5 hours ago Full Job Description Our Opportunity: Are you a credentialed Sr.
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